I had purchased tickets thru ebay in January 2005 for Josh's pretty much sold out concert in New Orleans. We had some real sad stuff happen in our life so seeing Josh was our "looking and moving forward" event. My daughter Kait was graduating and this was part of her graduation gift. We had "nosebleed" seats so I had written Josh a letter telling him about our circumstances and how awesome it would be if we could somehow get an upgrade on our seats. Well, there we sat and Chris Botti was performing and I was feeling like nothing was going to happen. My husband was sympathetic but thought all along it was a "reach". Well, lights came on and here comes this guy running up the stairs and says, "Okay, whose the big Groban fan?" Everyone around us starting shouting, "We are, we are!" And then he looks in our direction and says, "No, who in these seats is the big fan?" My heart stopped and he handed me 4 floor seat tickets. I couldn't believe it. As we were making our way down he said, "Happy Graduation!" This was so un-freaking-believable! Concert was amazing and unfortunately, we had to drive back to Pensacola right after the concert. Kait was playing in a volleyball tournamant the very next day. My other awesome discovery came later as I was looking at the tickets and it looked like the number 4 was written on them with a sharpie. As I looked a little closer, it was Josh's "J" signed on them where he quickly autographed them. Isn't that terrific? What a great memory I will always cherish. I didn't even know about his fanclub at the time but I did join FOJG later that year and have enjoyed following this young man's career. He just makes you feel special.