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Josh Groban Livestream FOJG Pre-sale Access

NEWS

  • Josh Groban Livestream FOJG Pre-sale Access

    Hey FOJG members!

    To access the exclusive presale at 1pm PT today, click here. The link will not be active until 1pm PT. Thank you!

    PLEASE NOTE: You MUST make a new account on JoshGroban.com/livestream when you sign in! This is not connected to your FOJG account.

rachelB's picture
on June 1, 2020 - 12:35pm

Hey FOJG members!

To access the exclusive presale at 1pm PT today, click here. The link will not be active until 1pm PT. Thank you!

PLEASE NOTE: You MUST make a new account on JoshGroban.com/livestream when you sign in! This is not connected to your FOJG account.

Comments

joshcrazy's picture

Hi. If you bought a VIP ticket, do you log in here one hour before show time to see/watch the sound check?

DJ4JG's picture

Can I purchase a regular ticket for someone?

DJ4JG's picture

Update: I contacted http://TOURGIGS.com The COO, got back to me within 15 minutes. They create a customized voucher to send tix to someone else. Cool. They bill your PayPal, then create voucher.

Ilovepixar's picture

Just bought my ticket, super excited for this

Sarafg's picture

when is the concert????? Nowhere does it say when the actual concert will take place!

pip99's picture

Yasuko's picture

For those who logged in with your social media account when you bought a ticket,
I think your account for the livestream has already been created.

If you access JoshGroban.com/livestream with the device & browser you used at purchase, you'll see "THANKS FOR YOUR PURCHASE" on the screen. You'll be able to watch the show on this page.
If you access the same page with other devices or browsers, you need to log in first, but there is no button for logging in, so click any button for purchasing ticket and log in by the same method you used when you used at the purchase. Then close the pop-up window inside the page (don't complete the new purchase since you've already got your ticket!) . Now you'll see "THANKS FOR YOUR PURCHASE" on the screen.

Once you logged in, you can find the white and green icon in the lower right-hand corner. Click the icon, them click "Purchases", and you can see the record of your purchase.

joshcrazy's picture

Thank you :)

mistyblueskies's picture

This is totally frustrating! I bought the ticket & tshirt bundle. Now I see we have to make a livestream account but doesn't give instructions how to. When I purchased my ticket & tshirt, I did not get any access code that it says we need in order to use. This is unbelievable. Guess I get a tshirt eventually but unable to watch the concert. I'm so disappointed with how they did this. I've emailed the tech support but I don't expect to get a reply back. Great idea Josh to do this concert but very poor with your tech people on helping the fans with difficulties.

DJ4JG's picture

Thank you for the “PLEASE NOTE:” that explains why we had trouble with our regular login. Now it makes sense. Not associated to FOJG login. Got it!

jgfan0504's picture

So I can use my facebook account when getting my ticket for this and not need to use my fojg account

joshcrazy's picture

I purchased my ticket by logging into my Facebook account. However, now on the FOJG news page it says you have to create a joshgroban.com/livestream account. How do we do that after we already purchased the ticket? When I was buying the ticket it never once asked me to create a livestream account. Then at the bottom of the presale page it says if you have livestream issues to email support@joshgroban.com. I did that and the email came back undeliverable! HELP!

mistyblueskies's picture

When I bought my ticket through FOJG earlier, it asked me if I wanted to go through my fb account also. So I did and got the ticket. Now I'm worried since I just saw that we are to make a livestream account. I'm not a tech savvy person. So I feel your anxiety over this as I, too, am struggling with it. Good luck.

joshcrazy's picture

Exactly. I'm not tech savvy. I purchased my ticket by logging into my Facebook account. I was never asked to create a livestream account when I purchased the ticket.

jgfan0504's picture

so I can use my Facebook account to log into the live stream

jgfan0504's picture

what about a social media account can I use that example Facebook

Dee Pronker Smith's picture

I was already signed into facebook when I went to JoshGroban.com/livestream and all went well. Never did this before, seems like the techs never gave instructions before. If I can figure it out you can...

joshcrazy's picture

Then is your Facebook account your livestream account? I'm asking because on this page it says you have to create a new livestream account. Thanks

jgfan0504's picture

So I can use that when getting my presale ticket

Dee Pronker Smith's picture

I did, I received a registration pop-up and got a receipt and welcome email at the email I put in the registration which is related to your FB account. I imagine that I will receive a link via that email or sign into jg.com/livestream with FB/email/password, if that makes sense. I did not order the t-shirt so I don't know what happens with the details for that. Pronker

joshcrazy's picture

Hi Dee. Where/when did you receive a registration pop up? Were you creating a new Facebook account or livestream account or FOJG account? Thanks.

Dee Pronker Smith's picture

No new account, signed in with FB went to jg/livestream link and the window popped up to choose bundle and register and pay via CC. I received two emails right after confirming. Did not purchase a t-shirt so I don't know what happens with that but you can go to the store and get the t-shirt separately if you want it. Pronker

jgfan0504's picture

ok that almost sounds like when I login to NASCAR fantasy league games there a pop up when you click on the log in two options one is use either twitter facebook or gmail account to log in or sing in with a new account and i use my facebook hoping i wont get any trouble

joshcrazy's picture

Thanks Dee. I did get 2 emails also. However, where did you sign in with Facebook before you chose the bundle? I logged into FOJG, chose which bundle I wanted first, then I signed in using my FB userid/password to purchase it and then got the 2 emails. Thanks again!

jgfan0504's picture

I am hoping I will be able to get my ticket and shirt tonight with my facebook account later tonight once my mother gets home from work and before I go to bed and hoping Josh will do a special live chat with the fans who couldn't afford the VIP tickets

cilleygirl's picture

I just ordered my ticket for his Livestream show. I ordered the ticket and T-shirt bundle for $55.00 but I did not get any options to order the shirt or the size. Help?

GREETINGS FROM MAINE's picture

Greetings from Maine,
How much are the tickets?
How do I buy one?
Do you buy the shirt separately?
Thank you.

Dee Pronker Smith's picture

There are 4 different bundles: just one ticket to show$20, with t-shirt 55, with pre show sound check /chat $100 and another with the T-shirt hmm, brain just turned off... maybe $135 or 155. Pronker

DANDE's picture

The link is not active on website from my computer. Is there another way?

Dee Pronker Smith's picture

Try signing into FB then go to joshgroban.com/livestream. The show ticket page popped up for me and then I just chose and filled in and received a receipt and welcome email. Pronker

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