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Thanks for watching + Watch the replay now!

NEWS

  • Thanks for watching + Watch the replay now!

    Thank you to everyone who tuned into Josh's "Greatest Broadway Songs" livestream! The replay is now available when you log in to your Tourgigs account on JoshGroban.com/livestream. For those of you who had trouble logging in, we have extended the replay window to 9pm PDT this Monday Oct 5th so that everyone can watch and re-watch as many times as they like. Thank you again for your patience and if you still have tech issues, please reach out to support@tourgigs.com.

rachelB's picture
on October 3, 2020 - 3:32pm

Thank you to everyone who tuned into Josh's "Greatest Broadway Songs" livestream! The replay is now available when you log in to your Tourgigs account on JoshGroban.com/livestream. For those of you who had trouble logging in, we have extended the replay window to 9pm PDT this Monday Oct 5th so that everyone can watch and re-watch as many times as they like. Thank you again for your patience and if you still have tech issues, please reach out to support@tourgigs.com.

Comments

DJ4JG's picture

Absolutely loved this “bigger budget” in adding Harold the Giant LED Wall. Perfect backdrop to each song. Fabulous you added the two songs we’ve never heard you sing before, “Someone Else’s Life” from Chess (Florence song)
“You Matter To Me” from Waitress by Sara Bareilles, was STUNNING!! Definitely tracks on next Broadway album

jgfan0504's picture
new

I love it and seeing him perform "Evermore" from Beauty and Beast and "Dust and Ashes" from The Great Comet so cool

JoshFanTwin's picture

That was amazing, uplifting and just perfect for these times. It was filled of smiles and HOPE! Thank you!

TAMLYN's picture

I can’t seem to find concert once logged in ?

Khnyte's picture

Oh my gosh, thank you...we haven't had internet connection since we returned from evacuation of the Oregon fires...I so need this music today and was panicking that I'd missed the window. Such relief! Thank you from the bottom of my heart. :)

Toni Esposito's picture

We did have problems with getting in and I remain now not sure ho to re watch this...

Is there a link that can be sent? I forgot how I purchased tickets and all instruction starts off with that! I might suggest an easier way to enter your concert.
You are as wonderful as ever! Thank you for sharing your gift

Night Owl's picture

Thank You Josh , Tariqh and Mark for doing this as We all Needed this !! :)

Looking So Forward to the time When We Can All do this Again "Live" ! :)

In the Meantime Take Care Of Yourselves, Your Families, Loved Ones and All Those You Hold Dear to Your Hearts.

Can't Wait for the Next Concert in the Virtual Concert Series!! ;)

Unfortunately, at the time I Purchased / bought My $65.00 Pass for all 3 Of the Virtual Concerts in the Series , there Wasn't No Tee Shirt being Offered.

So bummed Out and Wish at the time Of Purchase there Was a Tee Shirt Offer With The Purchase Of the 3 Concert Series Pass. :(

Fondest Regards, Pam aka . Night Owl FoJG

Windy's picture

I’m very happy I saw the concert 3times. Gracias Josh for being who you are,never change,I can’t wait for the other 2 concerts

Alan Steiner's picture
new

Mark, I followed your instructions, and clicked on the link you provided, but the package I purchased was not offered so I couldn't click on it. It was the 3 concerts with NO tee shirt, NO VIP passes, etc. I paid $65 plus tax. I really want to hear the Broadway concert (the first one). Can you help me do that?
Thank you, Alan Steiner

Night Owl's picture
new

Alan I Purchased the Same $65.00 Pass to all 3 Virtual Concerts in Series and I Was able to See the Concert.

Unsure if these instructions Will be a help to You and Others here?

Here’s a post from Josh’s Facebook Page with step by step instructions connecting to the concert...

1. Go to JoshGroban.com/livestream and click on the Series or Broadway show button, whichever option you purchased. If the button says 'Buy Now,' it means you are no longer logged in. Press the button regardless so you can log in. You will not have to pay again!

2. If you purchased the series ticket, you must click the BROADWAY button (illustrated below).

3. Once you get to the next screen, scroll down to the second video box on the page and click play!

You can watch and re-watch the livestream as many times as you like up to 48 hours after the show starts.

For further questions, please Email Tour Gigs Support. For Some Reason the Embedded Link is Not Posting , as I Edited and Reposted it Several times. :(

The "Live" Stream Feed to Yesterday's Concert is Still Active for for Viewing as of 5 Minutes ago.

You Now Should be able to Still access it ?

Marcia1972's picture

I was able to get in by clicking on any of the packages. Just be sure to login using the account you used when you purchased your package.

jeshutes's picture
new

This is such bullshit! What a piece of crap system this is. We live stream events quite often and have never encountered this garbage. Paid for all 3 and here it is Sunday night and still can’t figure this piece of shit out

scherzosings's picture

This website is absolute trash! I paid for my ticket back in August and I am unable to log in. How do I get a refund?

Marcia1972's picture

1. Go to https://www.joshgroban.com/livestream/Broadway (In these instructions, hover your cursor over the white area after the words "1. Go to" as the page link is in blue and will not show up if you do not hover over it.)
2. Scroll down where you will find four boxes each containing a different priced ticket package.
3. Choose the ticket package your previously purchased.
4. I purchased the $25 + Fee -Stream Access that has the tab "Buy Now.” Left clicked onto the box your previously purchased.
5. A window pops up asking you to login. Login with the account you used when you purchased your ticket package. I used my Google account and clicked "Sign in with Google."
6. Another window popped up asking me to sign in to my Google account. If you are already signed into your account you will not be required to do this step.
7. As soon as you are signed into your account, you will be taken back to the page at https://www.joshgroban.com/livestream/Broadway (In these instructions, hover your cursor over the white area after the words "7. As soon as you are signed into your account, you will be taken back to the page at" as the page link is in blue and will not show up if you do no hover over it.)
8. Scroll down until you come to a box with "Josh Groban Greatest Broadway Songs" There will be a big white arrow pointing to the right. Left click on it.
9. The box will fade to a picture of Josh Groban dressed all in white with the words joshgrobanHarmony. You are there. If it does not start automatically, left click the arrow.
10. Don't forget to go to the lower left to enlarge the screen. Enjoy!

nuris9's picture

No concert available for me, I bought my ticket almost two months ago. It was a birthday present for a dear friend and I'm very dissapointed. Solutions!

effie48154's picture

Oh My God - that has happened to me too. I paid/was billed for it but when I went it, it wanted me to pay again.

Marcia1972's picture
new

1. Go to https://www.joshgroban.com/livestream/Broadway (In these instructions, hover your cursor over the white area after the words "1. Go to" as the page link is in blue and will not show up if you do not hover over it.)
2. Scroll down where you will find four boxes each containing a different priced ticket package.
3. Choose the ticket package your previously purchased.
4. I purchased the $25 + Fee -Stream Access that has the tab "Buy Now.” Left clicked onto the box your previously purchased.
5. A window pops up asking you to login. Login with the account you used when you purchased your ticket package. I used my Google account and clicked "Sign in with Google."
6. Another window popped up asking me to sign in to my Google account. If you are already signed into your account you will not be required to do this step.
7. As soon as you are signed into your account, you will be taken back to the page at https://www.joshgroban.com/livestream/Broadway (In these instructions, hover your cursor over the white area after the words "7. As soon as you are signed into your account, you will be taken back to the page at" as the page link is in blue and will not show up if you do no hover over it.)
8. Scroll down until you come to a box with "Josh Groban Greatest Broadway Songs" There will be a big white arrow pointing to the right. Left click on it.
9. The box will fade to a picture of Josh Groban dressed all in white with the words joshgrobanHarmony. You are there. If it does not start automatically, left click the arrow.
10. Don't forget to go to the lower left to enlarge the screen. Enjoy!

Val.D's picture
new

After trying unsuccessfully to steam the concert for which there was no link, I tried to contact support@tourgigs.com. All this did was send me to a third party that wants money to forward my questions to them. After paying for the 3 concert package and not receiving the link why the hell would I want to spend more money to probably get no satisfaction. I am so disappointed. I am a retired senior living on a tight pension and this was my 70th birthday gift to myself.

JessLC's picture

Just in case anyone is still having an issue accessing the livestream replay...

The livestream is at https://www.joshgroban.com/livestream/Broadway (mouse over to see link)

If the page just has the 4 Buy Now options and no livestream - click the ticket option you purchased previously (ie. with or without t-shirt, with or without VIP) and it will prompt you to log in. Then, instead of asking for your payment details, it will reload the page and the ticket option you clicked will have disappeared and the livestream replay will load under the trailer video. (On my internet connection it took 30 sec or so to load).

mickgigli's picture
new

What a shambles, whoever designed the web page needs sacking. I as many others on this comments page have not been able to sign in to the live stream. It was a present for my wife. Very disappointed and expect a refund :(

DonnaMariePuppy's picture

I didn't log in to FOJG I went straight to the livestream page and there is an image for the broadway concert. Click on that and it should take you to the "buy" image. Click on that and with buffering it should start.
I agree whoever is doing the computer stuff for Josh needs to work on this pronto.

Morupk's picture
new

It was absolutely wonderful. What a strong voice , thank you so much, from Denmark ❤

Tom Clark's picture

I also paid for the series, was looking so forward to this concert, but can’t get in. I never got a link to enter. What gives? I’m extremely disappointed!

Tom Clark

LuthienPotter's picture
new

I see this is a recurring problem, but I have been trying to log in to see the concert for hours, and it never showed up. First of all it is impossible to find where to sign in on the website, and then when I eventually got there and went to the livestream page it only gives me options to buy the tickets - I already bought a three concert package! I had trouble with tourgigs during the last livestream and hand to repurchase tickets and get a refund on the original purchase, now having a problem the second time around as well I think probably the media team out to seriously rethink their choice of streaming provider. Best case scenario I figure out how to get the show, otherwise I'm going to tourgigs and get the package refunded. I love you Josh, but it's difficult when you've got two jobs and a family to spend that much time trying to stream a show. (Also please think of adding an obvious SIGN IN link to the front page. It didn't help that I started out frustrated just trying to get signed into an account I've had for almost 15 years.)

Fortunee's picture
new

I have the same problem. I bought the bundle pack with No t-shirts through the FOJG link, but there is no sign in to the concert with the FOJG site. The support team responded to my email promptly. But the bundle pack I bought doesn't appear on the link. The one with no t-shirts is not there. You're suppose to open the link, choose the concert you buy (even if it says "buy"), and the site should open to watch the concert. But if you click on the wrong link of the ticket you bought it doesn't work. It will not open. Try this and see it works for you. Good luck.

mickgigli's picture
new

Feeling for you, we're in the same process hour's lost for a simple log in button. I think if we'd waited until the 3rd it would have worked. Weekend in frustrated ruin.

Dottieskids's picture
new

I'm very frustrated, and can't believe I'm too stupid to log in to a concert I can see I paid for! I've spent several hours trying.

Dachsygirl50's picture
new

Hi, My name is Suzanne Vaughan. I bought the 3 concert package on August 24,2019. I was looking forward to see the October 3 concert. I never received the e-mail with the link so I could watch it. Please contact me at vaughan_suzanne@yahoo.com. I am very disappointed.

DonnaMariePuppy's picture
new

I didn't receive a link but you don't need it. Go to the livestream address www.joshgroban.com/livestream and press the images for the concert. You will get to a buy image and click that and it should go straight in, with some buffering first. Don't bother logging in to FOJG.

denisebaker10's picture

Help with logging in! denisebaker10@gmail.com

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